Welfare-to-work, Australian not-for-profits and the pressure to professionalise


Institute for the Study of Social Change Friday Seminar Series

Start Date

17th Jul 2015 1:00pm

End Date

17th Jul 2015 1:00pm


Room 379, Level 3, School of Social Sciences, Sandy Bay campus

RSVP / Contact Information

E:, T: 62262350

Presented by Dr Siobhan O'Sullivan


This presentation will outline the strategic changes in the governance of not-for-profit (NFP) Boards in response to Australia's fully contracted employment services system. Profit-maximising attitudes have increased dramatically between 1998 and 2012. Whilst boards have adopted a more business-like view of how their agency should operate, and this may be beneficial for a host of reasons, it does not help Australian employment services agencies meet their key performance indicator, namely finding work for the unemployed.

Dr Siobhan O'Sullivan is lecturer in social policy at the University of NSW. Her research is focused on social service privatisation, with a focus on the delivery of employment services in Australia, the UK and elsewhere around the world. In particular, Siobhan and her colleagues have conducted an extensive longitudinal survey of frontline employment services staff. Their interest is on the impact of service privatisation and New Public Management (NPM) on service delivery practice, including its impact on the third sector.


This seminar is proudly presented by the School of Social Sciences and the Institute for the Study of Social Change.